Client Success

    Transforming Good Suppliers into Trusted Business Partners

    Becoming the Industry Benchmark for Customer Experience

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    ASML is a $7 billion semiconductor equipment manufacturer

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    Building Long-Term Relationships with Hospital Executives

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    GE Healthcare is a $17 billion medical equipment solutions provider

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    Global Account Planning Transforms Relationships into True Partnerships

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    STMicroelectronics is a $7 billion organization that provides semiconductor solutions

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    Enhancing a
    Global Innovation
    Culture

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    AREVA is a $9 billion organization involved in all stages of nuclear power production

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    Clients We Work With

    Advent

    Airbus

    Akamai

    Alcan

    Alcatel-Lucent

    Alstom

    Alstom Power

    Ansaldo

    Arcam AB

    AREVA

    ASML

    AXA

    Babcock and Wilcox

    Broadsoft

    Brooks Automation

    Bulgari

    Cabot Microelectronics

    Cambridge Innovation Center (CIC)

    Camtek

    Carrier Corp

    Cascade Microtech

    Crane Company

    Cray

    Dassault Systemes

    Degremont

    European Institute of Purchasing Management (EIPM)

    Electrolux

    Emerson Electric

    Euronics International

    GE Generator/Power Services

    GE Healthcare

    GE Lifesciences

    Gemalto

    Intellikine

    InterSystems

    JBT Corporation

     

    Johnson Controls, Inc.

    Johnson & Johnson DePuy Spine

    Juniper Networks

    KONE

    Lam Research

    Litepoint

    L'oreal

    Merck & Co.

    Merck Serono

    Mettler-Toledo International

    Michelin

    Multiplan

    Nespresso

    Osram

    Petronas

    Philips Healthcare

    Praxair

    PTC

    Quelle GmbH

     Rieter Automotive

    Roche

    Rudolph Technologies

    Rugged Shark

    Schneider Electric

    Sherwin Williams

    Sodexo

    SoftwareAG

    Soitec

    STMicroelectronics

    St. Jude Medical

    T-Mobile

    Tokyo Electron

    Valley Health

    Veolia Environnement

    WelchAllyn

    Wolter Kluwer Health

    Wolters Kluwer

    Xeikon

    Client Testimonials

    “Camtek engaged Global Partners to develop and deliver a Value Selling workshop in Asia. What turned out was an engaging and insightful learning experience for everyone on the sales and pre-sales team. The delivery of the session was outstanding."

    Ramy Langer
    VP Semiconductor Division
    Camtek

    "This was a tough assignment. Global Partners worked closely with us to create a customized course, beta test it, improve it, do it again, improve it and do it again until we got it right. It has been a very valuable way to help our company learn the value of up-front business case analysis in product creation."

    Dr. Andrew Cook
    Former Senior Vice President of Operational Excellence & Innovation
    AREVA North America

    "The course covers all aspects of Total Customer Focus. It is very interactive and practical oriented, and it is very suitable for Field Support experts. The course was managed very well by staff."

    Rainer Zielonka
    Senior Technical Consultant
    TSANet

    "Exceeded my expectations. 80% turnaround in my attitude towards it from morning day 1 to finish. Good stuff."

    Customer Service Engineer
    Global Hi-Tech Company

     

    "Instuctor: Excellent all the way around. Too much good to list here."

    Customer Service Engineer
    Global Hi-Tech Company

     

     "ST people come into the program with a strong knowledge of and commitment to the customer. However, the program experience forces people to think outside their own area and across the customer and ST's global organization. For me this is the biggest benefit from the program: the alignment and commitment of people.

    Guy Monier
    Program Manager and Head of the Institute of Sales and Marketing
    STMicroelectronics

     

     "The power of the program was to bring together the unique perspective of each member of the team on how to create value for the customer and for ST. We could drive more value for the customer and more business for ST by pooling our collective knowledge and coordinating our approach."

    Johan Pauvert
    Strategic Account Manager
    STMicroelectronics

     

    "Loved it. Excellent program that is absolutely required for individuals in contact with customers."

    Learning and Development Manager
    Medical Device Company

     

    "Good lessons to help us with customer communications."

    Customer Service Engineer
    Global Hi-Tech Company

     

    "Total Customer Focus (TCF) has been uniquely designed to help companies to really embed new behaviors and skillsets within a company’s customer interfacing teams. TCF will set up the culture you need to develop long lasting Trusted Business Partner Relationships.

    Tony Nazzaro
    Former VP Customer Service
    ASML

     

    "Finally a course geared toward CS!"

    Customer Service Engineer
    Global Hi-Tech company